We inform you that the option of refund of the purchase and return of products is available again. However, it is important to know that the exchange of products will still not be possible until the specified time frame, please keep this in mind when buying. Thank you for your understanding!

The following information is extremely important, please pay attention to it:

 1. The products must be returned to our new address: 1037 Budapest Kunigunda 70/A.

 2. Please attach a copy of the invoice to the package and indicate the bank account number on the document.

 3. An online form is also required to officially start the refund process. Please fill in the form in the box above.

Please follow the information above, as complying with them is essential for the refund process to go smoothly.

We will provide our customers with all possible help during the refund process!

If you have any further questions, please contact us at one of the following contact details:

Customer Service:

Email address: customerservice@heavytools.com

Phone: +36 21 300 7130 - on weekdays from 8:00 to 16:30.

Thank you for understanding the ongoing measures.